Question 1

Where is Al Shams International based?

Accepted Answer

We are headquartered in Pune, Maharashtra, at Maryam Paradise, Opp. Lifeline Hospital, Kausar Baugh, Kondhwa, Pune - 411048, with a second branch serving Mumbai. Call 92094 50470 or 92844 60490.

Question 2

What Umrah packages do you offer?

Accepted Answer

Our current fixed-departure packages include the Sukoon Umrah Package, Asaan Umrah Package, the Deluxe Umrah Package and the Eid-e-Milad 2026 Umrah Package, alongside Baghdad Sharif, Amman & Baitul Muqaddas, 11vi Sharif and custom Iran/Iraq/Syria Ziyarat circuits.

Question 3

What is included in a package price?

Accepted Answer

Every package includes flight tickets, meet & assist, accommodation, transport and visa with insurance. Exclusions such as room service, private transfers, extra luggage and 5% GST & 5% TCS are listed on each package page.

Question 4

What is your booking and cancellation policy?

Accepted Answer

A minimum payment of ₹40,000 secures your booking, with the final balance due 20 days before departure. Cancellation charges apply on a sliding scale as departure approaches, and ₹10,000 per person is non-refundable in all cases.

Question 5

Do you only arrange Umrah and Ziyarat travel?

Accepted Answer

Umrah and Ziyarat are our specialisation, but our Pune desk also arranges international tours, domestic tours across India, hotel reservations, passport & visa assistance, forex assistance and air ticketing.

Question 6

How do I get in touch with Al Shams International?

Accepted Answer

Call or WhatsApp 92094 50470 / 92844 60490, send an enquiry from our Contact page, or visit us at Maryam Paradise, Opp. Lifeline Hospital, Kausar Baugh, Kondhwa, Pune.

Contact Us

Pune Office

Mumbai Branch

Phone

Website

Facebook

Instagram

Hours

Send an enquiry