Privacy Policy
How Al Shams International handles the information you share with us.
Who we are
Al Shams International is a travel consultancy based in Pune and Mumbai, India. We plan Umrah, Ziyarat, international and domestic tours, and help with hotels, visas, forex and air tickets. This policy explains what information we collect through alshams.in and how we use it.
Information we collect
When you call, message us on WhatsApp, email us or fill in an enquiry, you may give us your name, phone number, email address, city, travel dates, number of travellers and, when you book, details needed for tickets, hotels and visas such as passport details. We do not ask for card or banking passwords through this website.
How we use it
We use your information to reply to enquiries, prepare quotes and itineraries, make bookings and visa applications on your behalf, send travel updates and handle payments and support. We do not sell your personal information.
Who we share it with
To complete your trip we may share the details that are needed with airlines, hotels, transport providers, visa and embassy processing partners and payment providers. They may use it only to provide those services, and we share only what the booking requires.
Third-party services
This site uses Cloudflare for security and delivery, and Google Fonts for typefaces. Links to WhatsApp, Facebook and Instagram open those services, which have their own privacy policies. If we add analytics later, we will update this page.
How long we keep it
We keep booking records for as long as needed for service, accounting and legal requirements, and enquiry details for as long as they are useful for following up with you. You can ask us to delete your details at any time.
Your choices
You may ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you. Just get in touch using the details on our Contact page.
Security
We take reasonable steps to protect your information, including serving this website over HTTPS. No method of transmission or storage is completely secure, so please avoid sending sensitive documents through unsecured channels.
Changes to this policy
We may update this policy from time to time. The date below shows when it was last changed.
Contact us
Questions about this policy? Contact Al Shams International through the Contact page or the phone and email details shown there.
Last updated: 12 October 2026